CONCLUSION Crime rates are expected to continue rising for the foreseeable future. Meeting strangers inside private residences literally opens the door to risk as does signing their lease. To combat tech-savvy scam artists and desperate rental applicants that beat average tenant screenings, leverage technology with biometric identity verification, verifiable access records, and tie-in surveillance devices to guard your doors in real time and in court. departures) and record audio. Some actually transmit audio for 2-way communication, allowing remote property representatives to assist self-tours in real time. Automated Chain-of-Custody Log Modeled after police protocol for accessing evidence lockers, top-tier self-tour platforms retain a “chain-of-custody log” for each property. Accessible to the property owner, this is a stored, time-stamped record of access enabled by the app. This record has various uses from tracking tours, logging the comings and goings of maintenance crews, and as evidence in court should the need arise. Smart Surveillance Devices Beyond classic security cameras, these are pairable devices that send disturbance notifications (or self-tour arrivals and
Fraud on the Rise
97 % 93 %
Of property managers voted fraud reduction their top priority
Of property managers reported fraud in 2023
Of realtors reported fearing for their safety Regarding property tours in 2023
51 %
Regarding property tours in 2023
9 % 17 %
Reported crime
Of property managers reported using facial recognition
LEAH MAHER Marketing Consultant InstaShow | Boxlty Access Systems
Leah is a marketing consultant and copywriter in Pennsylvania, currently working with InstaShow to articulate how their software solutions are designed by and for real estate professionals to make their lives easier. With a degree in Media Studies and Business from Temple University, exploring and understanding the symbiosis between society and technology is a longtime passion for Ms. Maher.
Sources: 1. The Almanac. (2024, January 24). Showing property can be a dangerous job. https://www.almanacnews.com/real-estate/2023/09/20/showing-property-can-be-a- dangerous-job/ 2. Jugo, K., & Thomason, J. (2024, January 19). 9 Ways of dealing with property management fraud in 2024. RentPost. https://rentpost.com/resources/article/ property-management-fraud/ 3. Novo, T. (2024, February 1). Save Time with Self-Tours. InstaShow. https://instashow.app/save-time-with-self-tours/ 4. RealPage. National Multifamily Fraud Research Study. (2024, March 26). RealPage. https://www.realpage.com/ebooks/uncovering-impact-of-rental-application- fraud/58aabc2a-eba3-11ee-b189-005056ae66af/ 5. Rothstein, E. (2024, January 24). Apartment owners report surge in rental application fraud. Bisnow. https://www.bisnow.com/national/news/multifamily/apartment- owners-report-surge-in-rental-application-fraud-122537 6. TransUnion (2023, July 13).Fraud in the rental housing industry. https://www.mysmartmove.com/blog/rental-property-industry-fraud-infographic 7. TransUnion (2023, July 13).Fraud in the rental housing industry. https://www.mysmartmove.com/blog/rental-property-industry-fraud-infographic 8. Yun, L., Lautz, J., Dunn, M., Snowden, B., National Association of REALTORS, & Holmes, S. (2023). Member Safety Residential Report. https://cdn.nar.realtor/sites/ default/files/documents/2023-member-safety-report-residential-09-18-2023.pdf?_gl=1*16cpjr4*_gcl_au*MTA1NTc0NjYyNS4xNjg5NjIzNDI5
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