RENT Magazine Q1 '24

Regarding the “tone”: You can just ask ChatGPT to describe the tones of voice that it feels are best for landlord-tenant communications:

If I was a landlord requesting help writing short-form messages to my tenants about hard topics like late rent, notice violations, property damage, etc., which tones would you recommend and why?

And it would generate this list:

1. Professional and respectful 2. Clear and direct 3. Firm yet empathetic 4. Solution-oriented 5. Informative

GETTING LOTS OF EXAMPLES FOR A MESSAGE You could obviously specify in a prompt what tone you wanted:

“Please rewrite that in a “solution-oriented” tone.”

But an even better solution would be to truly take advantage of this writing machine and instead tell it to provide multiple samples in the tones it thinks best. You might do that with a prompt like:

“I am a landlord. Please help me write a sample email to a tenant: • Issue being addressed: repeated late rent violations. • Notes on past tenant behavior: Tenant can be belligerent when confronted. • Context: This is the second notice I am sending and further violations will lead to serious repercussions like the termination of their lease • Desired result from correspondence: 1. Tenant fully understands that further violations will result in eviction 2. Rent gets paid on time in the future. Please write me 3 different copies of this using the tones or voices that would achieve the best results. Please identify the type of voice or tone used for each example.”

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