RENT Magazine Q3'25

WHAT AI CAN’T DO (AND WHY THAT MATTERS)

AI is brilliant until you walk into court. Judges expect humans to explain why Mrs. Henderson’s emotional support bearded dragon doesn’t exempt her from paying rent for six months. Watch any DIY landlord stride into court with AI- generated forms and color-coded spreadsheets. The judge asks one question about partial rent acceptance, and suddenly they’re a deer in headlights. AI can’t interpret Judge Thompson’s raised eyebrow or whisper “object!” when opposing counsel gets creative with the truth.

WHERE EVICTIONS ACTUALLY GET SETTLED: THE HALLWAY

Here’s what they don’t tell you: most evictions never see a courtroom. They end in hallway negotiations where creativity beats case law. Can AI suggest offering two months’ waived rent for keys by Friday? Sure. Can it read the tenant’s face when they counter with “make it three weeks and throw in my security deposit”? Not a chance. This is where AI techngology earns its keep. While you negotiate, it generates legally binding settlement agreements in real time. No more handshake deals that mysteriously evaporate once the moving truck pulls away.

AVOIDING THE $50,000 FAIR HOUSING MISTAKE

Fair housing violations are where small landlords get destroyed. One wrong response to a disability accommodation request, and you’re facing fines that make six months of unpaid rent look like coffee money. Smart AI systems are your canary in the coal mine. Tenant mentions “emotional support animal”? System flags it. Request for a wheelchair ramp? Templates appear. Every interaction logged, every response vetted. It’s like having a fair housing attorney looking over your shoulder, minus the hourly rate.

PAGE 26

Powered by