- Mistake # 2 - SENDING UTILITY BILLS LATE
Cost recovery is hampered by late invoicing. Residents who are expected to pay on time are thrown off when utility bills arrive late. Livable, a utility billling software, allocates for water, sewer, trash, and more based on multiple factors to ensure that fair, accurate, and automated billing is sent directly to your residents - on time. With this customizable system utility bills can be sent out directly to your residents. And they have multiple ways to pay, including online, via phone or by mail.
UTILITY BILLS CAN BE SENT OUT DIRECTLY TO YOUR RESIDENTS.
- Mistake # 3 - NOT FOLLOWING PREDICTABLE TIMING AND CADENCE OF BILLING
It is crucial to send utility bills at the same time every month, ideally on the same day of the month. You wouldn’t want bills arriving randomly and neither do your residents. This consistent timing and cadence can prevent financial hardship for your renters and reduce the likelihood of delayed payments. Establishing this cadence early in the homeowner- resident relationship and sticking to it is vital. The easiest way to do this is to engage with a professional billing company dedicated to just that.
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