RENT Magazine Q1 '24

NAVIGATING UNREASONABLE ACCOMMODATION REQUESTS IN PROPERTY MANAGEMENT Property management professionals are dedicated to ensuring equal housing opportunities, which includes accommodating the diverse needs of residents. A key component of this commitment is understanding and responding to requests for reasonable accommodations and modifications. However, this raises the question: How do property management companies navigate unreasonable accommodation requests? UNDERSTANDING UNREASONABLE

ACCOMMODATION REQUESTS There are two situations in which an

accommodation request is deemed unreasonable. First, if it imposes an undue financial burden on the property. Secondly, if it requires a fundamental alteration of your program or services. Let’s break down these two different criteria to better understand the implications as well as the best practices to employ when faced with such situations.

THERE ARE TWO SITUATIONS IN WHICH AN ACCOMMODATION REQUEST IS DEEMED UNREASONABLE.

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