RENT Magazine Q1 '24

COMMON MISTAKES TO AVOID WITH EMOTIONAL SUPPORT ANIMALS 9 Many landlords receive requests from tenants to allow emotional support animals (“ESAs”) or service dogs. Despite what you may read on the internet, there are no registries or certifications for service dogs or ESAs. The following are the most common mistakes made by landlords in dealing with tenants who have ESAs.

Mistake #1. Not knowing the definition of an ESA

ESAs (also referred to as assistance, comfort, or companion animals) alleviate one or more symptoms of a person’s disability. They are not trained for a specific purpose or for a specific task. Tenants with disabilities may request reasonable accommodation from leases with no-pet provisions. A wide variety of animals can be ESAs, including cats, ponies, ferrets, and even snakes.

A WIDE VARIETY OF ANIMALS CAN BE ESAs.

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