RENT Magazine Q1'26

5. When account access falls into the wrong hands

Many account breaches happen because landlords reuse the same passwords across multiple sites or don’t enable additional security. Once inside your account, scammers can alter listings, contact applicants, or redirect payments without your knowledge. Scammers not only breach accounts; they also steal listings and repost them to trap renters and siphon money. The Scripps News report quotes a landlord whose ads were copied with reduced rents and reused across platforms, costing her business and confusing potential tenants.

How to help protect yourself:

• Use strong, unique passwords for every rental-related account • Enable two-factor authentication whenever available • Regularly review account activity for unfamiliar changes

Rental scams have become more advanced, and the damage they cause can reach far beyond a single bad transaction. When accounts are compromised or unqualified renters slip through, the stability of your entire rental business can be at risk. The FTC notes that fake listings posted on social media like Facebook and Craigslist are among the most common channels used to pressure victims into upfront payments before any verification. Staying alert, slowing down the process when something feels off, and consistently using AAOA’s secure tools can help you stop these scams before they have the chance to do real harm to your business. HOW AAOA CAN HELP If you need assistance with tenant screening or have questions about the rental process, consider reaching out to professionals who specialize in this area. AAOA offers a variety of services, including insurance, rent reporting, rent collection and financing. Contact us today to learn more.

NANCY ABRAMS Assistant Editor American Apartment Owners Association (866) 579-2262 nancy@aaoa.com

Nancy Abrams has enjoyed a long career in real estate marketing throughout Southern California and Las Vegas. She formerly represented 19 Merrill Lynch Realty branch offices, property managers The Roberts Companies, new home developers, including master planned communities Peccole Ranch and The Valencia Company and shopping centers for Sandy Sigel of NewMark Merrill.

Disclaimer: All content provided here-in is subject to AAOA’s Terms of Use. Nothing contained on this website constitutes tax, legal, insurance or investment advice, nor does it constitute a solicitation or an offer to buy or sell any security or other financial instrument. AAOA recommends you consult with a financial advisor, tax specialist, attorney or other specialist who is able to properly advise you.

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