RENT Magazine discusses the latest investing, legal, screening, and tech trends in the rental industry. Contributors include attorneys, tax experts, investors, and real estate influencers. Stay in the know and read RENT Magazine for FREE.
NATURAL DISASTERS: DEALING WITH MORATORIUMS, RENT FREEZES, & MORE PAGE 41
SPRING 2025 AVOIDING NEW LEGAL PITFALLS
AAOA LAUNCHES FREE LEGAL BRIEF NEWSLETTER
WHEN TENANTS BACK OUT: YOUR LEGAL OPTIONS
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PAGE 76
BALCONY COLLAPSE: $500/DAY FINES FOR CA LANDLORDS
HOW TO KEEP RENTAL PROPERTY IN THE FAMILY
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PAGE 5
Top 10 Fair Housing Phrases: SAY THIS, NOT THAT
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THE OFFICIAL PUBLICATION OF THE AMERICAN APARTMENT OWNERS ASSOCIATION
AAOA.COM
CONTENTS
TEAM VP Robbie Cronrod Editor in Chief
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BALCONY COLLAPSE INJURES 4 TENANTS: $500/DAY FINES AHEAD FOR CA LANDLORDS WHO HAVE NOT HAD A BALCONY INSPECTION DEFER TAXES WITHOUT BUYING ANOTHER RENTAL PROPERTY ADD THOUSANDS TO YOUR CASH FLOW WITH SMARTER BANKING 5 REASONS VACANT RENTALS NEED SECURITY CAMERAS
Alexandra Alvarado Contributing Editors Allen Artcliff-Cronrod
11 16 19 24 27 32 29 38 41 44 47
Nancy Abrams Jessica McKee Contributors
Alexandra Alvarado Allen Artcliff-Cronrod Ashley Wilson Bethany LaFlam Bradley Barth, Esq. Cameron Lewis Christian Walsh Cynthia Schmidt Dena Palmer Dwight Kay Eric Schweitzer Gita Faust Grant Burwash Grant Roscoe Jason Kogok Jason Malabute Jeff VanNote Kathelene Williams Kayla Mahoney Leah Maher Logan Miller Mendy Minkowitz Mitch Speigle Nancy Abrams Omid Ghanandiof Rebekah Taylor Richard D. Gann, JD Robyn Wonnell
STOP LATE RENT NOW FOR FEWER EVICTIONS
LEGAL BRIEFS BRIEFLY: GET NOTIFIED ABOUT NEW LAWS
AAOA’S FREE ONLINE RENTAL APPLICATION IS HERE!
TOP 10 FAIR HOUSING PHRASES: SAY THIS, NOT THAT
CELEBRITIES ON THE MOVE
NATURAL DISASTERS: DEALING WITH MORATORIUMS, RENT FREEZES, & MORE YOUR SUMMER REAL ESTATE READING LIST LEGAL INSIGHTS FOR 1031 & 721 EXCHANGES
Stacy Conkey Tara Samuels Taylor Avakian Tyler Kuresa
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Welcome to RENT! Spring is here, flowers are beginning to bloom, and temperatures are starting to warm up. That means it’s time for the second quarter issue of RENT. In this legal edition, we’re excited to introduce Legal Brief , a free monthly e-newsletter from AAOA that will keep you up to date on legal issues that impact your multifamily business. Wondering how California’s new rent reporting law affects you? In Tenants Are Finally Getting Credit for On-Time Rent Payments , we lay out the bill’s details and the benefits of rent reporting to both renters and landlords nationwide. You’ll also find a variety of articles covering high-impact legal and financial topics such as natural disasters, security cameras, balcony collapses, 1031 exchanges, evictions, top lease clauses, and how to increase your cash flow. Learn about everyday phrases and fake emotional support animal requests that can violate Fair Housing laws, read about some recent books that will help hone your investment skills, and peek into the latest celebrity real estate moves. Enjoy! We’ll see you next quarter.
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RENT PAYMENTS CAN NOW IMPACT CREDIT SCORES: READ ABOUT THE NEW CA LAW & BENEFITS TO LANDLORDS NATIONWIDE
58 56 68 61
THE RENTAL RADAR: WHERE TO INVEST NEXT
AAOA LAUNCHES FREE LEGAL BRIEF MONTHLY NEWSLETTER
HOW TO GET HIGHER RENT: 17 EXPERTS WEIGH IN
HOW TO KEEP RENTAL PROPERTY IN THE FAMILY WITHOUT A LEGAL BATTLE TOP 5 LEASE CLAUSES LANDLORDS REGRET NOT INCLUDING
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79 76 81 89 88 95
WHAT HAPPENS WHEN A TENANT BREAKS A LEASE BEFORE MOVING IN
5 THINGS YOU SHOULD NEVER DO WHEN EVICTING A TENANT
FAKE EMOTIONAL SUPPORT ANIMAL REQUESTS ON THE RISE HOW TO SPOT THEM AND LEGALLY SAY NO
FEATURED MEMBERS
CAN A LANDLORD REJECT AN APPLICATION FOR ANY REASON?
10 ESSENTIAL LAWS EVERY LANDLORD NEEDS TO KNOW
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FREE 1031 EXCHANGE RESOURCES
Financial Calculator: Exchange Illustrator
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How to Retire from Being a Landlord shows you how to exchange under-performing rentals for passive real estate investments, while deferring capital-gains taxes.
PAGE 4
Source: KTLA5 Silver Lake Balcony Collapse
On February 15th, 2025, four tenants and a dog were standing on a balcony in Silver Lake, Los Angeles, when disaster struck. Without warning, the structure gave way beneath them. Miraculously, their fall was cushioned by the balcony below, preventing what could have been a far worse tragedy. However, this terrifying incident has sparked immediate enforcement actions across California, particularly regarding SB721 and SB326, laws requiring balcony inspections for multifamily residences and condominiums. The harsh reality? Landlords who have failed to comply with these inspection laws now face fines of up to $500 per day. Beyond financial penalties, the true cost of neglecting balcony safety is human lives. BALCONY COLLAPSE INJURES 4 TENANTS: $500/Day Fines Ahead for CA Landlords Who Have Not Had a Balcony Inspection
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UNDERSTANDING WHY BALCONIES COLLAPSE Balcony failures are more common than people realize. They are often due to a combination of structural issues, material degradation, and lack of maintenance. Some of the most common causes include:
1
Dry Rot and Water Damage
• Moisture infiltration is one of the biggest threats to balconies. Over time, wood framing can absorb water, leading to dry rot, a fungus that weakens the wood’s integrity. • Hidden water damage beneath paint or sealant can go unnoticed for years until it causes a catastrophic failure.
2
Corrosion of Metal Components
• Steel reinforcements, nails, and fasteners can corrode if not properly protected against moisture. • Rusted metal connections lose their load-bearing capacity, leading to sudden structural failure.
3
Overloading and Poor Construction Practices
• Many balconies are designed to hold only a specific weight limit. Exceeding this weight, especially with multiple occupants, heavy furniture, or plant pots, can strain the structure beyond its capacity. • Poor construction techniques, cheap materials, and lack of reinforcement also contribute to collapses.
4
Lack of Routine Inspections & Maintenance
• Deferred maintenance is one of the leading causes of balcony collapses. In California, property owners are legally required to inspect exterior elevated elements under SB721 and SB326. • Small cracks, leaks, or rotting wood can worsen over time, leading to catastrophic failure.
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FAILURE TO COMPLY DOESN’T JUST RESULT IN FINES, IT CAN LEAD TO LAWSUITS, INSURANCE ISSUES, AND CRIMINAL LIABILITY.
Source: KTLA5 Silver Lake Balcony Collapse
THE LEGAL FRAMEWORK: WHAT LANDLORDS NEED TO KNOW ABOUT SB721 & SB326 To prevent tragedies like the Silver Lake balcony collapse, California enacted two critical laws:
SB721 The Apartment Balcony Inspection Law • Applies to multifamily buildings (three or more units) • Requires professional inspections every six years • Covers balconies, decks, stairways, and other Exterior Elevated Elements (EEEs) • If issues are found, landlords must repair them within 120 days • Failure to comply can result in fines of up to $500 per day
SB326 The Condo Balcony Inspection Law • Applies to condominiums and homeowners associations (HOAs) • Mandates inspection of all EEEs by 2025, then every nine years • Requires detailed reports filed with HOA boards • Enforces repairs for safety hazards
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WHAT ARE THE CONSEQUENCES OF IGNORING THESE LAWS?
Failure to comply with SB721 and SB326 doesn’t just result in fines—it can lead to lawsuits, insurance issues, and criminal liability.
CONSEQUENCE
IMPACT
$500 per day fines Inability to sell the property Legal liability
Accumulating penalties for non-compliance
Properties with uninspected balconies may not meet legal requirements for sale, delaying or preventing transactions Landlords can be sued for negligence if a balcony collapse injures or kills tenants
Increased insurance costs
Non-compliant properties may face higher premiums or policy cancellations
Condemnation orders
Unsafe balconies can result in red-tagging , forcing tenants to vacate the property
Costly emergency repairs
Repairs after a collapse often cost 10x more than proactive maintenance
CASE STUDY: THE BERKELEY BALCONY COLLAPSE (2015)
One of the most tragic balcony failures in history occurred in Berkeley, CA, when a water-damaged balcony collapsed, killing six people and injuring seven others. Investigators found that wood rot and shoddy construction were the primary causes. This disaster was the catalyst for SB721 and SB326, reinforcing the importance of inspections and accountability. HOW DRBALCONY HELPS LANDLORDS STAY COMPLIANT AND PREVENT DISASTERS DrBalcony is California’s largest and most advanced balcony inspection company, ensuring that landlords and HOAs stay compliant while preventing dangerous collapses.
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Why Choose DrBalcony?
TAKE ACTION NOW: AVOID $500/DAY FINES & PROTECT YOUR TENANTS If you own or manage a property in California, don’t wait until it’s too late. • Statewide Coverage – Serving Los Angeles, San Francisco, San Diego, and all of California • Expert Inspectors – Professionals specializing in SB721 & SB326 compliance • AI-Powered Inspections – Cutting-edge technology to detect hidden structural issues • Fast & Affordable Reports – Get instant compliance reports and repair recommendations
Schedule an SB721 or SB326-compliant inspection today Protect your property from structural failures
Avoid steep fines and lawsuits
FINAL THOUGHTS
The Silver Lake balcony collapse is a stark reminder that balcony failures are preventable when laws are followed, and routine inspections are conducted. Landlords who ignore safety regulations risk severe penalties and more importantly, endanger lives. With inspections mandated by law and fines reaching $500 per day, there’s no excuse to delay compliance. Partner with DrBalcony to ensure your property is safe, legally compliant, and built to last. Don’t wait for a tragedy to take action—schedule your inspection today.
OMID GHANANDIOF Co-Founder DrBalcony (805) 312-8513
Omid boasts over ten years in tech engineering leadership. His strategy and innovation have propelled company expansion. As the creator of the “DrBalcony” app and innovative seismic devices, Omid holds patents along with master’s degrees in Marketing and Industrial Management.
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PAGE 10
DEFER TAXES WITHOUT BUYING ANOTHER RENTAL PROPERTY QUALIFIED OPPORTUNITY ZONE (QOZ) FUNDS A Qualified Opportunity Zone (QOZ) Fund is an investment vehicle created under the Tax Cuts and Jobs Act of 2017 to encourage long-term investments in economically distressed communities. These funds provide investors with substantial tax incentives while promoting economic development in designated Opportunity Zones, which are typically low-income areas selected by state governments and certified by the U.S. Treasury Department.
How QOZ Fund Tax Benefits Work
Investors can defer capital gains taxes by reinvesting the gains from the sale of stocks, businesses, or real estate into a Qualified Opportunity Zone Fund (QOF) within 180 days. Unlike 1031 exchanges, QOZ funds only require that a taxpayer reinvest their gains, not the entire sales proceeds. Investors’ original capital gains taxes are deferred until their 2026 tax payment (typically Spring 2027). If the investment is held for 10 years or more, investors also pay zero capital gains tax on the gains derived from their QOZ investments.
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Benefits and Risks
QOFs, which are development funds, may have greater potential for appreciation than other buy-and-hold real estate investments. However, QOFs require a long-term commitment and involve market risks tied to the economic performance of the designated zones. There may be little or no income generated by the fund for several years, and real estate development presents a much higher risk of capital than more conservative buy- and-hold real estate strategies. Investors should carefully evaluate fund structures, project feasibility, and regulatory compliance before investing in a QOF. Consulting a financial advisor like 1031 Capital Solutions and a tax professional is highly recommended.
QOZ Tax Law Updates
As of March 2025, the tax deferral provisions under the Qualified Opportunity Zone (QOZ) programs are legislatively set to expire on December 31, 2026. This means that taxpayers who have invested in QOFs are required to recognize their deferred capital gains as taxable income by that date. In recent years, bipartisan efforts have been made to extend these tax incentives. Notably, legislation was introduced in the 117th Congress to prolong the deferral period, but it did not advance. The proposal was reintroduced in the 118th Congress, which is currently in session, but as of now, it remains pending without enactment. Given the current legislative landscape, the likelihood of Congress extending the QOZ tax deferral provisions beyond 2026 is uncertain. While there is ongoing discussion and some legislative proposals aiming to extend these benefits, no definitive action has been taken to date. Investors should stay informed about legislative developments and consult with tax professionals to navigate potential changes to the QOZ program. Click here to watch a webinar about Qualified Opportunity Zones.
QUALIFIED OPPORTUNITY ZONES MAY HAVE GREATER POTENTIAL FOR APPRECIATION.
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How Fractional Mineral Rights Work Fractional ownership means multiple investors share rights to the minerals beneath a property. These rights are often leased to companies that extract resources, providing passive income in the form of royalties. Since these rights can be bought and sold separately from the land, investors can diversify portfolios without owning physical real estate. 1031-QUALIFIED FRACTIONAL MINERAL RIGHTS INTERESTS Investing in fractional mineral rights interests allows individuals to own a portion of the subsurface resources of a property, such as oil, gas, coal, or precious metals. Unlike traditional real estate, mineral rights ownership provides income potential through royalty payments when resources are extracted by energy companies.
Benefits and Risks
• Passive Income: Earn royalties without active management • Inflation Hedge: Commodity prices often rise with inflation • Diversification: Non-correlated asset class for investors • Market Volatility: Prices depend on global demand for resources • Legal Complexity: Ownership verification and lease agreements require due diligence • Environmental Regulations: Policy changes may impact extraction
Getting Started
Investors can acquire 1031-qualified fractional mineral rights through qualified brokerage firms like 1031 Capital Solutions, that offer syndicated programs designed for 1031 exchange investors. Due diligence is critical to making informed decisions. Consulting a qualified tax professional or attorney can help ensure IRS compliance and mitigate risks.
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“PRE-REIT” EXCHANGE INVESTMENTS: COMBINING IRC 1031 AND IRC 721 IRC Sec. 1031 allows investors to defer the payment of capital gains taxes when selling investment property and exchanging into other qualified investment property. IRC Sec. 721 allows investors to transfer their interests in a property to the operating partnership (OP) of a REIT. Some How Pre-REIT Exchange Investments Work STEP 1: Investor sells a rental property and exchanges it for interests in a 1031 DST property STEP 2: The 1031 DST sponsor is affiliated with a public REIT; property often is already part of the REIT portfolio STEP 3: The investment period in the 1031 DST is typically two to three years STEP 4: Thereafter, the DST shares are exchanged for units in the OP of a non-traded REIT STEP 5: OP distributions mirror REIT distributions; investor receives a Schedule k-1 sponsors of 1031 DST programs have combined these two tax advantages into one strategy, creating an opportunity to exchange today into a “Pre-REIT” property, ultimately with the intention of owning OP units with enhanced redemption options. STEP 6: Depending on the REIT, units may be redeemed by the REIT or sold on an exchange STEP 7: Alternatively, investors may hold their OP units until death and benefit from a step-up in basis
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Benefits and Risks Most non-traded REITs with “pre-REIT” exchange options are large, institutional portfolios offering diversity across various sectors, lease durations and geographies. Net asset values (NAVs) are calculated daily but are based on the actual underlying real estate values, rather than a constantly fluctuating stock price. After a one- year hold, healthy non-traded REITs typically offer redemptions capped quarterly (usually 5% of NAV). No secondary market exists for DSTs, there is no
guarantee of principal or income, and the REIT redemption program may be suspended. There is no guarantee that a REIT will exercise its option to purchase its pre-REIT DST. All macroeconomic and financial market risks apply to real estate investments, regardless of the investment vehicle and structure. To learn more about these and other tax-driven real estate investments, contact Richard Gann at 1031 Capital Solutions.
RICHARD D. GANN, JD Managing Partner 1031 Capital Solutions (800) 445-5908 1031CapitalSolutions.com
Richard (Rick) Gann is an attorney, licensed real-estate broker, and general securities principal specializing in 1031 exchange solutions and he is co-author of the book How to Retire from Being a Landlord.
Disclaimer : The contents of this article are for informational purposes only and do not constitute an offer to sell nor a solicitation of an offer to buy any security. Such offers are only made through the sponsors Private Placement Memorandum (PPM) which is solely available to accredited investors and accredited entities. There are material risks associated with investing in real estate securities and 1031 replacement properties such as Delaware Statutory Trusts (“DSTs”) and Real Estate Investment Trusts (“REITs”), including liquidity, tenant vacancies, general market conditions and competition, lack of operating history, interest rate risks, the risk of new supply coming to market and softening rental rates, general risks of owning/operating commercial and multifamily properties, short term leases associated with multi-family properties, financing risks, potential adverse tax consequences, general economic risks, development risks, long hold periods, and potential loss of the entire investment principal. There are material risks associated with investing in Qualified Opportunity Zone Funds (“QOFs”), including changes in national and local economic conditions, changes in the investment climate for real estate investments, changes in the demand for or supply of competing properties, changes in local market conditions and neighborhood characteristics, the availability and cost of mortgage funds, the obligation to meet fixed and maturing obligations (if any), changes in real estate tax rates and other operating expenses, changes in governmental rules and fiscal policies, and changes in zoning and other land use regulations, environmental controls, among other factors. There are material risks associated with investing in mineral rights interests, including the risk that wells will not provide enough revenue to return the amount of your investment. The revenues are directly related to the productivity of the underlying wells, which is volatile and cannot be predicted. Further, if oil and/or gas prices decrease, then your investment return may decrease even if production increases. There is a very limited secondary market for fractional mineral rights interests. Securities offered through Concorde Investment Services, LLC (CIS), member FINRA/SIPC. Advisory services offered through Concorde Asset Management, LLC (CAM), an SEC registered investment adviser. 1031 Capital Solutions is independent of CIS and CAM.
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ADVERTORIAL
The reason for investing in real estate is to create a monthly cash flow that creates a safe, long-term investment strategy. Investors are always looking to maximize their returns, whether it be on a single-family property, multi-family property, apartment building, commercial space, etc. One simple yet effective strategy to increase your monthly cash flow by hundreds or thousands of dollars per month is to deposit rent, security deposits, and other payments into an interest bearing checking account. This creates a nice buffer to pay for unexpected expenses like repairing a washing machine or hiring a plumber. You can also earn an extra few percent on security deposits that you are holding for the year anyway. ADD THOUSANDS TO YOUR CASH FLOW WITH SMARTER BANKING
HOW YOU ARE CURRENTLY BANKING Real estate investors often face frustrating banking challenges that cut into their profits and efficiency. Traditional banks charge high fees for wire transfers, maintenance, and overdrafts, while offering little to no interest on deposits. Managing funds often requires trips to physical branches, dealing with slow processing times, and navigating outdated portals/software. These inefficiencies create unnecessary friction in an industry
that thrives on speed and cash flow management. Most property owners/managers are still doing things the old fashioned way. They’re collecting rent payments via check, they’re driving to the bank to deposit them, and wasting hours a week doing this. What if it were as easy as your tenant sending you an electronic payment? Less time wasted, less payment delays, and a smoother management process in general.
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HOW CRESCENT SOLVES THIS FOR THE REAL ESTATE INDUSTRY Crescent’s business checking account is designed to solve the biggest banking pain points for real estate investors. Unlike traditional banks, Crescent offers high interest rates (up to 3.90% APY) on all funds, turning idle cash into passive income. Investors also benefit from zero check, ACH, or wire fees, eliminating costly transaction expenses when sending or receiving funds. Additionally, once approved for an account, you can create as many accounts as you like, helping to ease the accounting burden. Have separate accounts for security deposits, rent collections, emergency funds, etc., to keep the funds separate, but keep them all working for you. The fully digital banking experience means no more wasted trips to a branch. Everything from payments to account management can be handled online with ease. This means you can manage all your different properties and entities from one unified login no matter the number of different accounts you’re juggling. This leads to less headaches, higher monthly cash flow, and overall, a better ROI on your time and money.
"I see your rent is due.”
CRESCENT OFFERS HIGH INTEREST RATES (UP TO 3.90% APY) ON ALL FUNDS, TURNING IDLE CASH INTO PASSIVE INCOME.
CONCLUSION
For AAOA members, Crescent offers a boosted rate and other special perks. Don’t let your deposits slow down your cash flow and hold back your investment’s performance.
Click to get your AAOA exclusive rate
GRANT ROSCOE Founder/CEO Crescent Financial, Inc Grant@crescent.app
Grant Roscoe founded Crescent 7 years ago with the goal of helping others make the most out of their hard earned money. Over the years, Crescent has evolved into a high yield checking account* for businesses in the US. Crescent is making your business cash go further with higher interest and no more bank fees.
*Crescent Financial Inc. is a financial technology company, not an FDIC-insured depository institution. Banking services are provided by OMB Bank, Member FDIC. Subject to the terms of the applicable ICS Deposit Placement Agreement, OMB Bank will place deposits at FDIC-insured institutions through IntraFi’s ICS service. A list identifying IntraFi network banks appears at https://www.intrafi.com/network-banks. Certain conditions must be satisfied for “pass-through” FDIC deposit insurance coverage to apply. To meet the conditions for pass-through FDIC deposit insurance, deposit accounts at FDIC-insured banks in IntraFi’s network that hold deposits placed using an IntraFi service are titled, and deposit account records are maintained, in accordance with FDIC regulations for pass-through coverage.
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Diversification does not guarantee profits or protect against losses. All real estate investments provide no guarantees for cash flow, distributions or appreciation as well as could result in a full los of investment principal. Please read the entire Private Placement Memorandum (PPM) prior to making an investment. This material is not to be considered tax or legal advice. Please speak with your attorney and CPA before considering an investment. All offerings discussed, if any, are Regulation D, Rule 506c offerings. Past performance is not a guarantee of future results. Securities offered through FNEX Capital, member FINRA, SIPC.
The security of vacant rental units has always been a matter of critical concern for landlords. Recent statistics paint a stark picture of the risks associated with unoccupied properties. According to a 2025 study by the Urban Institute, vacant properties are 3.2 times more likely to experience criminal activity compared to occupied dwellings. This alarming trend underscores the urgent need for effective security measures. Security cameras have emerged as an indispensable tool for landlords, offering a range of benefits that go beyond simple surveillance. Let’s explore why these devices are becoming a must-have for property owners. Then we’ll outline how to choose the right video surveillance setup for your properties. 5 REASONS VACANT RENTALS NEED SECURITY CAMERAS
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TOP 5 REASONS TO INSTALL SECURITY CAMERAS IN VACANT RENTAL UNITS
1. Deterrence of Criminal Activity
• Visible security cameras act as a powerful deterrent to potential intruders and vandals, and significantly reduce the likelihood of break-ins, property damage, and squatting attempts.
2. Remote Monitoring & Peace of Mind
• Landlords can keep an eye on their properties from anywhere, at any time. • Real-time alerts and live feeds provide instant notifications of any suspicious activity, allowing for quick response.
3. Enhanced Property Tours for Potential Tenants
• Cameras with two-way communication enable landlords to conduct virtual tours or assist during self-guided tours. • Property owners can greet visitors, answer questions, highlight features, and address concerns in real-time, even when not physically present.
4. Documentation for Insurance & Legal Purposes
• In case of incidents, camera footage serves as valuable evidence for insurance claims or legal proceedings. • Continuous recording can help protect landlords from false accusations or liability issues.
5. Monitoring of Maintenance & Service Providers
• Cameras allow landlords to oversee work done by contractors, ensuring quality and timeliness. • This oversight can prevent unauthorized access and protect against potential theft or damage during property maintenance.
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KEY FEATURES TO LOOK FOR IN SECURITY CAMERAS FOR VACANT RENTALS When selecting security cameras for your vacant rental units, consider the following specifications: • High-resolution imaging (4MP or higher) for clear, detailed footage • Pan and tilt functionality for comprehensive coverage • Night vision capabilities for 24/7 monitoring • Two-way audio for communication with visitors or potential tenants • Motion detection with customizable alert zones • Easy setup and portability for quick transfer between properties • Cloud storage options for secure, off-site footage retention • Mobile Data Capabilities where Wi-Fi is not available
Look for cameras that don't require extensive hardware installation or location- specific subscriptions. This flexibility allows you to easily move the setup from one vacant property to another, maximizing your investment. One standout option is the REOlink Go GT Plus, a 4G camera known for its remarkable versatility.
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LEGAL CONSIDERATIONS FOR CAMERA USAGE While security cameras offer numerous benefits, it's crucial to be aware of legal implications, especially regarding privacy and consent. In most states, video recording in public areas or on your property is generally permitted. However, audio recording laws vary by state. Some states require one-party consent, while others mandate all-party consent for audio recordings. Always place cameras in areas where there's no reasonable expectation of privacy, such as exterior entrances or common areas. Consider posting visible signs informing visitors of audio and video surveillance to ensure transparency and compliance with local laws.
CONCLUSION
Security cameras are invaluable assets for landlords managing vacant rental properties. They offer bona fide protection and peace of mind, facilitate remote property management, and enhance the showing process. By choosing the right equipment and adhering to legal guidelines, you can significantly improve the security and efficiency of your available units.
ALWAYS PLACE CAMERAS IN AREAS WHERE THERE IS NO REASONABLE EXPECTATION OF PRIVACY.
LEAH MAHER Marketing Consultant InstaShow | Boxlty Access Systems
Leah is a marketing consultant and copywriter in Pennsylvania, currently working with InstaShow to articulate how their software solutions are designed by and for real estate professionals to make their lives easier. With a degree in Media Studies and Business from Temple University, exploring and understanding the symbiosis between society and technology is a longtime passion for Ms. Maher.
Works Cited: Abrams, Nancy. “The Rights and Wrongs of Security Cameras.” AAOA, 16 Aug. 2024, american-apartment-owners-association.org/property-management/the-rights- and-wrongs-of-security-cameras/. Derouanna, Gregory. “Security Camera Systems - Important Statistics on the Effectiveness of CCTV.” Security Camera Systems - Important Statistics on the Effectiveness of CCTV, 14 Aug. 2024, www.cctvsecuritypros.com/articles/security-camera-systems-statistics--cctv/. “Effective Security Cameras for Vacant Rentals.” InstaShow+, 23 Jan. 2025, instashowplus.com/security-for-vacant-rentals/. “Understanding the Importance of Vacant Property Security Cameras.” Cameras Onsite, 8 Mar. 2024, www.camerasonsite.com/blog/understanding-the-importance- of-vacant-property-security-cameras.
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We customize. You could save over $950 . 1
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1 Average savings based on a countrywide survey of new customers who reported savings when they switched to Liberty Mutual between 05/2023 and 04/2024. Savings will vary. Comparison does not apply in MA. Comparison does not apply in MA. 2 Coverage is provided on the optional Towing & Labor Coverage endorsement. May vary by state. Applies to mechanical breakdowns and disablements only, and may be subject to limits. 3 Optional coverage in some states. Availability varies by state. Eligibility rules apply. Coverage provided and underwritten by Liberty Mutual Insurance and its affiliates, 175 Berkeley Street, Boston, MA 02116 USA. Equal Housing Insurer. ©2025 Liberty Mutual Insurance This organization receives financial support for offering this auto benefits program. ANP686950 CA 2025/01
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PAGE 23
ADVERTORIAL
For most landlords, eviction is a costly, time-consuming, and disruptive last resort. Yet over 85% of evictions in the U.S. are caused by one thing: unpaid rent. STOP LATE RENT NOW FOR FEWER EVICTIONS Missed rent payments are a widespread problem. An estimated 12% of renters default on their rent each month, with rates soaring to nearly 20% in states like New York, Nevada, and Louisiana. With 46% of landlords experiencing late or missed payments, traditional lease agreements and late fees just aren’t enough. That’s why thousands of landlords are now including rent reporting clauses in their leases—a simple, preemptive step that helps prevent late rent and reduces evictions before they happen. Instead of relying on late fees and eviction threats, landlords need a proactive solution.
While not required, downloading and using helps set expectations, support tenant screening, and/or simply inform renters of your rent reporting policy. FrontLobby’s free rent reporting clause
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THE KEY TO FEWER LATE PAYMENTS AND MORE RELIABLE TENANTS What if tenants had a real financial reason to pay on time? That’s exactly what rent reporting accomplishes. By reporting rent payments to major credit bureaus, landlords make rent a factor in a tenant’s credit history, just like a credit card, mortgage or car loan payment. Here’s why it works:
Over 80% of renters want rent payments reported to credit bureaus because it helps build credit.
73% of renters say they would prioritize paying rent on time if they knew it was being reported.
Landlords who use rent reporting see fewer late payments. FrontLobby members have reported a 92% reduction in delinquencies.
THE WIN-WIN: BENEFITS FOR LANDLORDS AND TENANTS Rent reporting creates a win-win scenario by benefiting both landlords and tenants.
Fewer late payments: When rent impacts credit, tenants are more likely to pay on time, thus reducing stress and lost income for landlords. Attracts responsible renters: Tenants who care about their credit are more reliable and less likely to default. Lower eviction rates: More on time payments mean fewer evictions, helping landlords save thousands in legal fees and turnover costs. Tenants build credit: Rent is a major expense, yet it rarely impacts credit. Rent reporting turns on-time payments into a credit-building tool, helping renters secure better loans and housing.
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WHEN RENT IMPACTS CREDIT, TENANTS ARE MORE LIKELY TO PAY ON TIME.
THE BIGGER PICTURE: HOW RENT REPORTING STRENGTHENS THE RENTAL MARKET A stable rental market benefits everyone. When rent is paid on time, landlords can reinvest in properties, grow housing stock, and keep rents stable. Meanwhile, tenants who build credit through rent reporting gain financial mobility, qualify for better loans, and move toward homeownership. As rent reporting becomes the norm, landlords can rely on services like FrontLobby, who specialize in stopping late payments before they turn into evictions. NEW LAW SIGNALS A SHIFT A new California rent reporting law requires landlords of large residential properties to offer tenants the option of reporting rent payments to credit bureaus. Starting in April 2025, landlords with 15 or more units must comply, showing a clear shift toward making rent count for credit. Other states may soon follow. Read more about the California law here. But you don’t have to wait. Landlords of any size can start reporting rent today, and many already have. If you’re curious about why rent reporting is catching on—and why it makes sense for landlords of all sizes—it’s worth taking a closer look. Learn why all landlords should report rent payments here.
GRANT BURWASH COO FrontLobby
Grant Burwash is the Chief Operating Officer and a founding team member at FrontLobby. With an MBA from the University of Texas, Grant brings a wealth of experience as a growth equity investor and entrepreneur. His background as a former professional athlete instills a relentless drive and commitment to success. As a real estate investor, Grant understands the challenges landlords face and is dedicated to providing solutions that enhance their profitability and efficiency.
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Landlords, property managers, and real estate professionals—your job just got easier! AAOA is proud to introduce our Free Online Rental Application that AAOA members can later use to order a report. Now applicants can complete a comprehensive online rental application with no payment required from them or the landlord. AAOA’S FREE ONLINE RENTAL APPLICATION IS HERE!
100% Free – No cost to you or your applicants! Fast & Easy – Share a simple link, collect applications online, and access them instantly. Pre-Filled Screening Reports – When you’re ready to screen, everything is already in place. Select a tenant screening package and choose who pays, you or the tenant. Secure & Reliable – Keep your tenant application process professional and organized. WHY USE AAOA’S FREE ONLINE RENTAL APPLICATION?
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Guests – Create a free account to get your FREE Online Rental Application link: Register Now AAOA Members – Simply log in, go to Tenant Screening > Screen Tenants, and under the tenant screening package options select FREE Online Rental Application to get your link: View Here
Share the Free Online Rental Application Link STEP 1
Easily send the application link to your prospective tenants and post it in your rental listings.
STEP 2
Applicants Fill Out the Form Online Applicants provide all required details in a secure, paper-free process with the option to upload documents
STEP 3
Get Notified Instantly You’ll receive an email when an application is ready for review. Simply log in and access it from Tenant Screening > View Order History .
STEP 4
Order a Tenant Screening Report in Seconds
No more data entry! Select a tenant screening package, choose who pays, and finalize the order with pre-filled details .
STEP 5
Approve the Best Tenant
With a complete application and screening report at your fingertips , you can make confident leasing decisions faster than ever!
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AAOA’s online rental application collects all the essential details to help you evaluate potential tenants, including: WHAT’S INCLUDED IN THE APPLICATION?
Personal Information – Name, SSN, DOB, phone, drivers license, document upload
Rental History – Current and past addresses, landlord contacts, reason for moving
Employment & Income Details – Employer details, paycheck uploads
Vehicle & Pet Information – Make/model, service animals, pet certifications
Emergency Contact & Authorization Release – Peace of mind for landlords
and more!
START USING AAOA’S FREE APPLYNOW APPLICATION TODAY!
AAOA’s Free Online Rental Application is designed to simplify your leasing process, making it faster, easier, and completely cost-free for both you and your applicants. With seamless integration into our tenant screening services, you’ll save time while ensuring a secure and professional application experience. Start using the Free Online Rental Application today and take the next step toward finding your ideal tenant with confidence!
Our Customer Service Team is ready to assist! Call us at 866-579-2262 (8:00 a.m. – 5:00 p.m. PST).
Have Questions?
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LEGAL BRIEFS, BRIEFLY: GET NOTIFIED ABOUT NEW LAWS
Local, state and federal lawmakers have been very busy passing new multifamily statutes, the majority of which have been decidedly tenant friendly. Here are a few of the more interesting pending multifamily laws and some that have already been passed into law:
Washington HB 1217 capping annual rent increases at 7% passes Washington Senate and House with different amounts and conditions. Supporters say the bill would help improve stability for renters by limiting rent increases, fees and deposits, while also requiring notices to go out. The law would also establish a landlord resource center and associated services, authorizing tenant lease termination, creating parity between lease types, and providing for attorney general enforcement. Oregon SB 599 would ban landlords asking about immigration status. This Act bans biases in the rent of property based on immigration status. The statute prohibits landlords from inquiring about or disclosing immigration status or rejecting an applicant due to immigration status. A landlord may not inquire about or disclose the immigration status of an applicant, tenant or a member of a tenant or applicant’s household.
California passes new rent reporting law AB 2747 and proposes refrigerator/stove law AB 628. Under AB 2747, tenants have the option to have their on-time rent payments reported to a major credit bureau. Landlords must provide tenants with written information about rent reporting at lease signing and at least once per year. If passed, AB 628 would require California landlords to provide working stoves and refrigerators for all apartment leases after Jan. 1, 2026. U.S. HR 206 Landlord Accountability Act of 2025. This bill prohibits housing discrimination based on income, provides protections to tenants of certain federally assisted housing, and establishes a low-income housing maintenance tax credit for eligible landlords. Protected income sources include housing vouchers and rental assistance, rental and homeownership subsidies, Social Security and disability income assistance, and spousal and child support.
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HR 206 U.S. HR 206 Landlord Accountability Act of 2025 USA
HB 1217 Bill capping annual rent increases at 7% passes Washington Senate and House with dierent amounts and conditions.
Good Cause Eviction Law The New York Good Cause Eviction Law bars landlords from evicting tenants without a valid reason in certain situations
SB 1327 Idaho SB 1327 Eviction Record Sealing Law
SB 599 Oregon SB 599 would ban landlords asking about immigration status
HB 32 Texas HB 32 targeting squatters would hand landlords more eviction power
HB 4768 Illinois HB 4768 Landlord Retaliation Act
AB 2747 and AB 628 California’s New Rent Reporting Law AB 2747 and Refrigerator/Stove Law AB 628
The New York Good Cause Eviction Law , enacted in April 2024, bars landlords from evicting tenants without a valid reason in certain situations, and requires landlords to provide notice to tenants of their lawful rights. They cannot evict tenants or refuse to renew leases without a valid reason, such as non-payment of rent, lease violations, or the owner's intent to occupy the unit. The law caps rent increases at the lesser of 10% or the Consumer Price Index (CPI) increase plus 5%, unless the landlord can justify a higher increase. Texas HB 32 targeting squatters would hand landlords more eviction power. HB 32 would eliminate the requirement for landlords to provide a notice to vacate before filing eviction proceedings as long as they are evicting for any reason other than nonpayment of rent. The bill also introduces the option for judges to award a summary judgment in an eviction filing, meaning the case would be ruled in the landlord’s favor without a trial.
Illinois HB 4768, the Landlord Retaliation Act , prohibits landlords from taking vengeful actions against tenants who report code violations, seek repairs or engage in tenant organizing, by ending a tenancy, increasing rent, or decreasing services, in response to the tenant's good-faith actions. Protected actions include complaining about code violations to the government, informing community organizations or the media about issues, requesting repairs, or exercising other legal rights. The bill passed on August 9, 2024. Idaho SB 1327 Eviction Record Sealing Law . Eviction actions filed after Jan. 1, 2025, are automatically shielded from public disclosure if the entire case was dismissed, is not pending appeal or if three years have passed since the filing date. A tenant must certify that they satisfy the judgment of the eviction as it relates to nonpayment of rent, meaning that a tenant must pay back any past due rent once they receive an eviction notice and wait three years before their records can be hidden from public viewing.
Enjoy learning about new housing laws? Get the latest rental laws delivered straight to your inbox! Legal Brief is a FREE monthly newsletter that keeps property managers up to date on key legal changes, from rent control to tenant screening, fair housing, & more. Subscribe now!
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In property management, the language you use isn’t just a reflection of your brand—it’s a matter of legal compliance. Certain phrases, though seemingly harmless, can carry implications that may violate the Fair Housing Act. To avoid unintentional discrimination, it’s essential to understand how your words are perceived. Here are five categories of commonly used phrases that property professionals should avoid, along with neutral alternatives that help keep your communication fair, welcoming, and compliant. TOP 10 FAIR HOUSING PHRASES: SAY THIS, NOT THAT
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PHRASES THAT IMPLY CULTURAL, NATIONAL, OR RELIGIOUS PREFERENCES Examples to Avoid:
“We have a couple of large churches right down the street.”
“We are proudly American here.”
Statements that highlight national origin or religion, even unintentionally, can signal to prospective residents that a community favors a particular culture or faith group. For example, emphasizing that a neighborhood is “proudly American” or referencing nearby churches may be perceived as suggesting a preference for individuals who share that national or religious identity. This kind of language can deter applicants from diverse backgrounds who may feel unwelcome or excluded, regardless of the community’s actual policies or intentions. Under the Fair Housing Act, it is unlawful to make statements that indicate a preference, limitation, or discrimination based on national origin or religion. To foster an inclusive and legally compliant environment, it is essential to use neutral, welcoming language that highlights the strengths of the community, such as its amenities, location, or resident satisfaction, without implying cultural or religious bias.
Try this:
“We celebrate diversity and welcome all” or “Our property is conveniently located near shopping centers and entertainment venues.”
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PHRASES THAT SUGGEST AGE OR FAMILY COMPOSITION PREFERENCES Examples to Avoid:
“We are an active adult community.”
“This is a quiet community.”
These types of phrases can unintentionally signal that families with children or individuals with disabilities are not welcome. For example, terms like “quiet community” or “active adult community” may imply a preference for older, childless, or physically able residents. Such language can be interpreted as discriminatory under the Fair Housing Act, which protects against limitations based on familial status and disability. Even if the intent is harmless, the impact of these words can discourage qualified applicants from applying. To avoid this, highlight community features—like accessible amenities, social events, or a welcoming environment for all ages and abilities—without suggesting who “belongs” in the community. This approach supports both legal compliance and a reputation for openness and diversity.
Try this:
“Our community offers amenities and events for all ages and abilities” or “Our community features well-maintained spaces and a friendly atmosphere.”
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