HUD’S 2020 CLARIFICATION ON ESA LETTERS In 2020, HUD issued important guidance to help housing providers identify legitimate ESA requests. A key takeaway from this update: ESA letters purchased online after answering a questionnaire, participating in a brief call with a healthcare provider, and paying a fee are not considered reliable documentation.
ESAS ARE NOT JUST PETS, THEY ARE CONSIDERED A REASONABLE ACCOMMODATION FOR INDIVIDUALS WITH A MENTAL OR EMOTIONAL DISABILITY.
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